Returns & Exchanges
At Ajmal Perfumes India, we strive to ensure your satisfaction; however, due to the personal nature of fragrances, we only accept returns for products that are delivered damaged, defective, or incorrect. Items must be returned in their original, unopened packaging within 7 days of delivery to be eligible for a refund or replacement.
Initiate Request
Contact our customer support team via email or phone within 48 hours of receiving your order to report any damage or discrepancies.
Provide Proof
Submit clear photographs of the damaged product and the original shipping label to our verification team for a quick assessment.
Secure Packaging
Once your return is approved, pack the item securely in its original box to prevent further damage during the transit process.
Quality Inspection
After we receive and inspect the returned item at our warehouse, we will process your refund or dispatch a fresh replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing