Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances 100% authentic?
Yes, all products sold on our official India website are 100% authentic and sourced directly from our manufacturing units. Ajmal Perfumes has a legacy of over seven decades in crafting high-quality fragrances.
What are the shipping charges for domestic orders?
We offer free shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal convenience fee may apply depending on the order value and location.
How long will it take for my perfume to be delivered?
Standard delivery typically takes 3 to 7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.
What is your return and exchange policy?
Due to the hygiene and personal care nature of fragrances, we only accept returns if the product is received in a damaged condition or if the wrong item was sent. Please notify us within 48 hours of delivery.
How should I store my perfumes to ensure they last longer?
To maintain the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a closet or a drawer.
Do you offer Cash on Delivery (COD)?
Yes, we provide Cash on Delivery services to most pin codes across India. You can check the availability of COD for your specific location during the checkout process.